Refund policy

Lokahi Foods has a 30-day Like-It Guarantee on purchases made directly through the Lokahi Foods Official Site.  This means you have 30 days after receiving your item to request a refund on a first-time order (Valid up to $100 of the total purchase, less a $15 shipping and handling fee).

You do not need to return the product. 

To start a refund, contact us at sales@lokahifoods.com. Please include the original purchaser's name, address, email, and telephone number, along with the date of purchase, with your request.  

We will notify you if your refund is approved, or if there are additional questions, we will email you for applicable information.  If your refund is approved, you will be automatically refunded within 10 business days.  Please remember it can take some time for your bank or credit card company to process and post the refund too.  If more than 15 business days have passed since we’ve approved your return, please contact us at sales@lokahifoods.com.

You can always contact us for any return questions at sales@lokahifoods.com.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.